Property Managers frequently contact me to learn more about ways to correct items at the Arizona Department of Revenue when their client’s TPT records have mistakes.
First, make sure you are contacting the DOR through the property manager specific email. That email is reviewed by each DOR department supervisor so that your question or concern is directed appropriately.
Next, last Fall (2022) DOR created two new resource pages for property managers. The PMC Resource Page and the Property Management Company and Property Owner Workshop Page.
The PMC Resource Page with a PMC Checklist, the PMC specific POA, PMC application, Business Account Update Form, and other information to successfully file and pay TPT.
The Workshop page has a schedule of live stream workshops for both PMCs and property owners. The live stream workshops offer you the ability to review the TPT process with a DOR staff member and ask questions. This is one way to determine if the mistake can be easily rectified or if DOR may need to investigate further.
If you are a PMC and WeSERV member, please notify us (WeSERV Government Affairs) if you have suggestions for DOR on the process, the website or if you are having difficulty getting a problem resolved.